Privacy Policy

Effective Date: March 19, 2026

1. Introduction

HotSeat Technologies, Inc. (“HotSeat,” “we,” “us,” or “our”) operates the HotSeat mobile application (the “App”), available on Apple’s App Store and the Google Play Store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. By using the App, you consent to the practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use the App. We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy Policy and, where appropriate, through in-app notifications.

2. Information We Collect

2.1 Personal Information You Provide

When you create an account and use the App, we may collect the following personal information that you voluntarily provide:

Name
Email address
Account credentials (password, stored in encrypted form)
Reservation preferences and booking history

2.2 Information Collected Automatically

When you access or use the App, we may automatically collect certain information, including:

Device information (device model, operating system version, unique device identifiers)
Log and usage data (access times, pages viewed, actions taken within the App, and the page visited before navigating to the App)
IP address
App performance data, crash reports, and diagnostics

2.3 Information from Third-Party Services

We use third-party services that may collect information on our behalf, including:

Analytics providers (e.g., Firebase/Google Analytics) to understand App usage trends and improve our services
Payment processors (e.g., Stripe) to securely process digital cover charge payments and other transactions. We do not store your full credit card number on our servers; payment information is handled directly by our payment processor in accordance with PCI-DSS standards.
Push notification services to deliver reservation confirmations, reminders, and promotional messages to your device

3. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account
To facilitate reservations, table/seat bookings, and digital cover charge payments
To process transactions and send related information, including purchase confirmations and invoices
To send you push notifications related to your reservations, bookings, and account activity
To send promotional communications (you may opt out at any time)
To monitor and analyze usage trends to improve the App’s functionality and user experience
To detect, prevent, and address technical issues, fraud, or illegal activity
To comply with legal obligations and enforce our terms of service

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Venue Partners: When you make a reservation or booking through the App, we share your name and booking details (such as date, time, party size, and booking reference) with the bar, restaurant, or venue at which you have made the booking. This sharing is necessary to fulfill your reservation. Venue partners are not permitted to use your information for purposes unrelated to your booking unless you separately consent to their privacy practices.
Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analytics, push notification delivery, and hosting. These providers are contractually obligated to use your data only as necessary to provide services to us and in accordance with this Privacy Policy.
Legal Compliance: We may disclose your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with applicable laws, respond to a court order, judicial or other government subpoena, or warrant.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice within the App of any change in ownership or uses of your personal information.
Protection of Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

5. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymize it.

If you request deletion of your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain certain information for legal or legitimate business purposes.

6. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), encrypted storage of credentials, and access controls limiting employee access to personal data.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

7.1 Account Information

You may update, correct, or delete your account information at any time by accessing your account settings within the App. You may also request deletion of your account by contacting us at the email address provided below.

7.2 Push Notifications

You may opt out of receiving push notifications by adjusting the notification settings on your mobile device or within the App.

7.3 Promotional Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email. Even after opting out, you may still receive non-promotional communications related to your account and transactions.

7.4 Rights Under Applicable Law

Depending on your jurisdiction, you may have additional rights under applicable data protection laws, including:

The right to access and receive a copy of your personal data
The right to rectify or update inaccurate personal data
The right to request deletion of your personal data
The right to restrict or object to the processing of your personal data
The right to data portability
The right to withdraw consent at any time (where processing is based on consent)
The right not to be subject to automated decision-making

To exercise any of these rights, please contact us using the information provided in Section 13 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your personal information. These include the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of personal information.

HotSeat does not sell or share your personal information as defined under the CCPA/CPRA. To exercise your California privacy rights, please contact us using the information in Section 13.

If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using the App, you consent to the transfer of your information to the United States.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data on the basis of your consent (provided at account creation), performance of a contract (to fulfill your reservations and transactions), and our legitimate interests (to improve our services and ensure security). You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.

10. Children’s Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 18, please contact us immediately using the information in Section 13.

11. Third-Party Links and Services

The App may contain links to third-party websites, applications, or services that are not owned or controlled by HotSeat. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through the App.

12. Account Deletion

You may request deletion of your HotSeat account at any time by using the account deletion option in the App’s settings or by contacting us at the email address below. Upon receiving your request, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

HotSeat Technologies, Inc. Email: [email protected]

We will endeavor to respond to all inquiries within 30 days.